Guests can simply click on the Go to proof button in the email notification they receive and the proof will open in the app. ProofHQ users can log in to the app and use the dashboard to conveniently manage their work.
Android devices: Android OS version 4.4+, 5+; Samsung Galaxy Tab 3+ (10.1")
This is an app built specifically for tablets. If you'd like to use ProofHQ on your iPhone, download the iOS app from the App Store here.
If you get a proof invitation email and open in on your mobile device, the link will take you to the proof in the app. You don’t have to be a user to be able to review proofs, however you do have to have the app installed on your device to be able to view them.
If Single Sign-On is enabled in your account, tap that option on the login screen. You will be taken to the login page that will ask you for your email address. After putting in the email address, you will be redirected to your Identity Provider’s page where you will be able to log in using your password.
The Dashboard link will take you back to the dashboard from any view in the app. You can also use it to reload the dashboard.
Other elements of the dashboard are the search bar that lets you search the account by the proof name and different views that help you effectively manage your workload.
- On time proofs are the proofs that either don’t have a deadline set or its out by more than 24 hours.
- At risk proofs are the ones where the deadline is within the next 24 hours - the progress bar is orange for these proofs.
- Late proofs are the proofs that are already past the deadline - the progress bar is red for these proofs. Upon reaching the deadline ProofHQ sends the late decision makers and the proof owner an automated reminder email.
Another view that you may find useful is the Recent view - it shows you the proofs you recently accessed in the app, so if you’d like to see the same proof again, you can easily find it on that list.
Note you have to have the app installed on your device to be able to review proofs in ProofHQ, even if you don’t have a ProofHQ account.
When you open a proof for the first time we will show you a tour helping you get started with reviewing proofs in the app.
To go to a different version of the proof, use the version dropdown menu at the top of the page.
To zoom in, pinch the screen. To pan, press and hold and move the image around until you find the right position.
Reviewing proofs in the mobile app is as simple as reviewing proofs using the ProofHQ Viewer. Below we will take a closer look at adding comments and markups, managing feedback and making decisions. We will also discuss different options available in the sidebar of the app.
There are 3 comment viewing options in the app, you switch between them by clicking on the comment button.
- List view will show you a list of all comments, you browse them either by tapping on each comment or by tapping on the up and down arrows.
- Single comment view will show you one comment at a time, to go to the next comment tap the arrow at the top of the page
- Hide comments view hides all comments
Every markup left on the proof drops a pin on the image. To view the comment and markup associated with the pin, simply tap the pin. Note that you can only do that if the comment editing box is closed. To close the comment box, tap the x in the top left comment of the box.
The text tool has four options to choose from:
- Highlight - highlights the text and copies it into the comment box
- Replace - adds [REPLACE] and [WITH] into the comment box together with the text, making it easier for you to recommend replacement text
- Delete - strikes through the text and adds [DELETE] to the comment box
- Insert after - adds [INSERT AFTER] into the comment box.
Depending on what feedback you want to leave on the proof, you can pick one of these options. If you'd like to paste text from another document you have saved on your tablet, you can do so by taping and holding your finger on the comment box until you see an option to paste the text copied from the document.
Actions on comments needs to be set up in your account by the Administrators and can only be used on a proof by people who have edit rights. This feature is available on Select and Premium plans.
When you’re working on preparing the next version of your proof, you can check off comments as you go. The comment will then be marked as resolved (with a green tick mark). If you need to reopen the comment, you can click on the arrow at the bottom of the comment box.
Resolving comments is available on Select and Premium plans.
If you would like to prevent other reviewers from responding to a comment thread, you can lock it. To be able to do that, you need to have edit rights on the proof. Locking the comment thread is very simple, all you have to do is tap on the padlock icon at the bottom of the comment box.
Please note: Due to the limitations of iOS, comparing two videos is not available on iPads. It is available on tablets with Android operating systems.
The compare mode is available in the top right corner of the screen.
The compare tool will open showing you two most recent versions of the proof. To change the versions you want to compare, use the version dropdowns at the top of the page.
To select a different proof from the same folder, use the folder browser (the folder icon available at the top of the page).
The compare tool gives you the ability to compare versions side by side to check if the requested changes were made. If you unlock the navigation, you will be able to compare different pages of both versions.
Now you are able to compare different pages of the proofs you're looking at. You can also compare different pages of the same proof, which can be helpful if you're checking your proofs for messaging and branding consistency.
If you don’t see the green Finish review button and you think you should make a decision on the proof, please contact the proof manager - they will be able to update your proof role.
Dashboard - takes you back to the mobile app dashboard
Workflow - shows you the details of the review stages, together with a list of reviewers, their deadlines, progress bars, decisions and the number of comments and replies.
Details - shows you information about the proof, additional sharing options and the activity audit trail
Share - displays the Proof URL and the Embed code
Notifications - lets you update your email alerts on the proof you’re currently reviewing. This doesn’t alter your default settings.
Lock - lets you lock the proof. You need to have edit rights on the proof to be able to see this option
Delete - moves the proof to the Trash folder. You need to have edit rights on the proof to be able to delete it.
Settings - you can decide to show pins and/or markups on the proof, you can also enable Keep me logged in to prevent you from getting logged out of the app
Help - lets you bring up the app tour again
Log out - logs you out from the app and your account.