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Sending a message to your reviewers

To send a message from the Tools menu:
  • Go to the Proof Viewer
  • Open the Tools menu (1)
  • Select Message (2)
  • The Message page will appear - see below



Click here for the new ProofHQ Viewer



To send a message from the Proof Viewer sidebar:
  • Go to the Proof Viewer
  • Open the sidebar (1)
  • Expand the People section (2)
  • Click Message (3)
  • The Message page will appear - see below



Click here for the new ProofHQ Viewer




Alternatively, to send a message to one of the reviewers from the Proof Viewer sidebar you can:
  • Go to the Proof Viewer
  • Open the sidebar (1)
  • Expand the People section (2)
  • Click on the Actions menu next to the name of the reviewer you want to contact
  • Select the Message option from the dropdown menu (4)
  • The Message page will appear - see below



To send a message to multiple people in the same stage:
  • Go to the Proof Viewer
  • Open the sidebar (1)
  • Expand the People section (2)
  • Find the stage you want to email and expand this section (3)
  • Open the Actions menu for the stage (4)
  • Select the Message option from the dropdown menu (5)
  • The Message page will appear - see below



Click here for the new ProofHQ Viewer



To send a message to a single reviewer:
  • Go to the Proof details page
  • Open the Actions menu for the reviewer you want to contact (1)
  • Select Message (2)
  • The Message page will appear - see below



To send a message to multiple people from the same stage:
  • Go to the Proof details page
  • Open the Actions menu for the stage in which you want to contact reviewers (1)
  • Select Message all from the dropdown menu (2)
  • You will be taken to the Message page - see below



To message a reviewer from the Folder details page:
  • Go to the Folder details page
  • Open the Actions menu for the proof (1)
  • Select Message from the dropdown menu (2)
  • You will be taken to the Message page - see below




To send a message from a list view:
  • Go to any of the views available in the sidebar
  • Open the Actions menu for the proof (1)
  • Select Message from the dropdown menu (2)
  • You will be taken to the Message page - see below




 
On the Message page you can:
  • Select the reviewers on the proof (or stage) you want to contact (1)
  • Decide if you want to include a custom message or not (2)
  • Enter a custom subject line (3)
  • Enter your own custom wording that will be added to the reminder message (4)
The people selected will receive an email reminding them that they've been added to the proof (and the email will include any custom message you added) - see Reminder emails.

Please note: The custom message will be copied from the original email that was sent upon the creation of the proof, however you can edit/delete that text and enter a new message.
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