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Comments

Adding Comments

To add a comment:
  • Click on the Add comment button 
  • The Add comment window will open in edit mode
  • Start typing your comment in the text area 
  • Add one or more markups to the proof
  • Attach files, if needed
  • Click Save to add your comment and mark-ups


Please note:

  • When you open the New comment window, you will notice that the cursor changes to the mark-up cursor. This is because most comments will be associated with mark-ups on the page (i.e., a box highlighting an area). However, you can make a comment without adding a mark-up.
  • You can add multiple mark-ups to a single comment.

Opening Existing Comments

To open an existing comment:
  • Open the comment by:
    • Opening the Sidebar and clicking on the comment
    • Clicking on the pin on the proof image
  • The Comment window will open and any mark-ups will be highlighted in the proof area
  • Click the left/right arrows to move to the previous/next comment
  • Click the Close icon to close the comment and the mark-ups

Replying to existing comments

To reply to an existing comment:
  • Open a comment (see above)
  • Enter the text in the Reply box
  • Click the Save button to close your comment and markup(s)
Your Reply will be saved and will be visible to other reviewers almost immediately.

Please note: The current number of replies for a comment is noted next to the comment in the Sidebar New markups

Mark-ups allow you to place drawings on the proof to explain clearly what you are describing in your comments. There are several mark-up tools available in the proof:
  • Rectangle - draw a box shape
  • Pencil - draw a freehand line
  • Arrow - draw an arrow
  • Line - draw a straight line
  • Marker - highlight text or an area of the proof with a colour
  • Crop - draw a mask shape
  • Color - set the color of the currently selected drawing
  • Thickness -  set the thickness of the drawing line
  • Delete - erase a mark-up by placing your mouse over it and clicking the 'x' icon
To add a new mark-up:
  • Click the Add comment button
  • Click on one of the Mark-up tools in the comments section (the box mark-up will be selected by default)
  • Add one or more mark-ups to the proof.
  • At the same time the New Comment window will open in edit mode and you can type a comment in the text area.
  • Click Save to save your comment and mark-up(s)
Please note: You can add more than one mark-up to a comment

Keyboard Shortcuts
  • Ctrl + left mouse click = zoom in
  • Shift+ left mouse click = zoom out
  • Spacebar activates panning

Text Annotation

The text annotation tool lets you easily review a text and easily mark desired changes on the proof.

This functionality is described in more detail on the Reviewing proofs page.

When viewing a proof in the Proof Viewer, you can filter and sort the comments using the options available in the Sidebar.

Sorting
  • By Page or by Date and time (1)
  • In Ascending or Descending order (2)

Filtering

  • By People(3)
  • By Pages (All or Current page only)(4)
  • By Actions (5)





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You can also choose to see the whole comment in the sidebar, or just an overview of the comment details. Toggle between these views by clicking the Show all option in the Sidebar (6) 



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You can attach a file to a comment, for example if you're referencing an image which you would like to be used in place of the existing one.

To attach a comment:
  • Click the Add comment button
  • Click Attach a file (1)
  • Select the file that you'd like to attach from your computer
Please note: File size for attachments to comments is limited to 100MB.




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To lock your comment:
  • Make your comment
  • Click on the dropdown arrow next to Save
  • Select Save and lock comment from the menu
Your comment will then lock - it won't be possible to reply to that comment.

To unlock a locked comment, simply click on the padlock icon visible in the bottom left corner of the comment box.
If you have made a comment on a proof that you would like to edit, you can do so easily by opening the comment (by clicking on the comment pin or selecting it in the side bar) and hovering over the coloured section of the comment box.

An option to Edit or Delete will then appear - simply choose Edit. Your comment box will then go into edit mode and you will be able to edit the comment.

Please note:
  • Once a reply has been made to a comment, it can no longer be edited. This is to maintain the integrity of the comment thread.
  • You can only edit your own comments (you cannot edit other reviewer's comments)
  • Proof Owners, Creators and the users with at least Supervisor's profile permissions can edit the comments of the other users, if there is no response.
If you have made a comment on a proof that you no longer want or need, you can delete it. You can do this by opening the comment (by clicking on the comment pin or selecting it in the side bar) and hovering over the coloured section of the comment box.

An option to Edit or Delete will then appear - simply choose Delete.

Once you have deleted the comment:
  • There will no longer be a pin attached to the proof in respect of this comment
  • The comment will appear greyed out in the side bar
  • The comment will not appear in the comments summary
  • There will be an entry in the proof activity section showing that a comment was deleted
Please note:
  • Once a reply has been made to a comment, it can not be deleted. This is to maintain the integrity of the comment thread.
  • You can only delete your own comments (unless you are a Moderator on the proof or have at least a Supervisor profile)
When comments are added or deleted an entry will be shown in the Proofs and media logs in the Activity page. It will also be shown in the Activity section of the Proof Details page (1) and Proof Viewer.




Information about comments will also be included in your email alerts for the proof. The email will include all the new comments and all the comments that have been deleted.


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